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Privacy Policy

Sue Woodriffe's privacy policy

This is the privacy policy for Sue Woodriffe, trading as Mind Body Alchemist and as the following website suewoodriffe.co.uk and social media identities: 
Mind Body Alchemist facebook page

Contact details:

sue@suewoodriffe.co.uk

Telephone: 07929 034021

The short version

I don't hold anything you haven't given me, and I will never sell your information or indeed pass it anyone without your express permission unless required to do so by law. 
I will look after everything I have from you as I would want somenone else to do for me and then more so. 
If you are unhappy about what you think I am holding then ask me about it 

The formal version

There are two sections to the following information:

  1. About your personal data – the type of data that is collected or used, including when, how and why
  2. Your rights – all the ways that you can control what happens with your data

About your personal data:

When you make an enquiry

The name and contact details you give and the content of your message(s) are retained for three reasons:

  1. By your consent
  2. As part of a ‘contract’ (only while we communicate)
  3. For legitimate business reasons: To keep track of the kind of enquiries I get and because I may email you later on if I have new practices or offerings that I think may interest you or to check in with you. This is not the same as subscribing to a newsletter
  4. Vital Interests: When I ask you for the contact details of a person I can contact on your behalf in an emergency - it is up to you to check with them that is ok before telling me.

When you work with me 1:1

Client work is different. Dependent on the work, you may wish (or need) to provide personal details of a sensitive nature. 
As an intake form these are retained on my laptop, printed or handwritten format and include your contact details and where appropriate, signature. 
The sensitive nature of such documents will generally be in relation to health or medical history. If these are emailed to me they will also be saved encrypted and password protected . You too can password protect your word files before you send them to me but of course we would have to arrange for you to give me the password... Any of this material I print will be kept in a locked filing cabinet. 

As session notes these are memos handwritten by me for the purpose of fulfilling our contract and keeping tabs on the work during the session and from one session to the next, filed separately with only first name a number I assign as identifiers so that no other person may connect these details alone to your personal identity. These are stored in a locked filing cabinet. 

In both cases I am required by law to retain these records for six years after the completion of our contract – or in the case of a minor, for six years after their 18th birthday.

Other data sources:

Incoming data is also received from Paypal, Skype, Zoom, Google Hangouts, Facetime, Facebook and I may receive information from another practitioner or therapist as part of a referral.

If you email me I will also have all the information in the header which will include you IP address which can count as an e-signature.

Cookies

Allowing us to use cookies

We may use information obtained from cookies or similar technology. Cookies are text files containing small amounts of information which we download onto your computer or device when you visit our website. We can recognise these cookies on subsequent visits and they allow us to remember you. Cookies come in many forms. We have set out below the main types and categories of cookies that are used.

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work, as you would expect.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Use of Cookies

This website does not store any information that would, on its own, allow us to identify individual users of this service without their permission. Any cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties.

Turning Cookies Off

Most modern browsers allow you to control your cookie settings. You can disable them completely by editing your browser settings, however in doing this you may be limiting the functionality that is displayed on our website and also a large population of websites on the Internet that use cookies to serve their content.

To learn how to disable cookies on browsers please click here. http://support.google.com/accounts/bin/answer.py?hl=en&answer=61416

If you are concerned about cookies tracking your movements on the Internet then you may be concerned about spyware. Spyware is the name given to a particular band of cookies that track personal information about you. There are many antispyware programs that you can use to prevent this from happening. Learn more about antispyware software – http://en.wikipedia.org/wiki/Spyware

Our Cookies

Below is a table of information which lists all cookies used on our website.

Owner CookieCookie NameCookie Description
Google Analytics_utmaA Google Analytics cookie, which keeps track of the number of times, a visitor has been to the site, when their first visit was, and when their last visit occurred.
Google Analytics_utmbA Google Analytics cookie, which creates a timestamp of the exact moment when a visitor enters a site.
Google Analytics_utmcA Google Analytics cookie, which creates a timestamp of the exact moment when a visitor leaves the site.
Google Analytics_utmvUsed for reporting in Google Analytics classifying the visitor.
Google Analytics_utmzA Google Analytics cookie which tracks where the visitor came from, what search engine was used, what link was clicked on, what keywords used, and where in the world the site was accessed from.
Google MapsPREF, NIDThis cookie is set by Google Maps when you load a map of our location.
WordPresswp-settings, wp-settings-time-This is a cookie is to verify if you are logged into the website or not.
WordPresswordpress_, wordpress_logged_inWordPress cookie for a logged in user.
WordPresscomment_author, comment_author_email, comment_author_urlWhen you enter a comment on this site you will be asked to provide certain information about yourself including your name, email and website address.
Quantcast__qca, mc, dUsed by the Quantcast service to collect anonymous information about your usage of the site. This information includes IP address, referrer, search terms and time of use.

If you do not want to receive cookies from this website, select cookie settings under the privacy settings in your browser options, then add our domain to the list of websites you do not want to accept cookies from. Under settings you can also delete individual cookies or any cookies that your browser has stored. We recommend you allow the cookies we set by this website as they help us provide a better service and make our website easier to use.

If you set your browser to refuse all cookies, please be aware that there may be functionality on various websites that does not work.

Google Analytics Opt-out Browser Add-on

To provide website visitors the ability to prevent their data from being used by Google Analytics, we have developed the Google Analytics opt-out browser add-on for the Google Analytics JavaScript (ga.js, analytics.js, dc.js).

If you want to opt-out, download and install the add-on for your web browser. The Google Analytics opt-out add-on is designed to be compatible with Chrome, Internet Explorer 8-11, Safari, Firefox and Opera. In order to function, the opt-out add-on must be able to load and execute properly on your browser. For Internet Explorer, 3rd-party cookies must be enabled. Learn more about about the opt-out and how to properly install the browser add-on here.

Sharing your data

Your privacy is important and I do not sell your data nor share it except by your consent or under the law. When working together, I may give out elements of your personal information to another practitioner or therapist as part of a referral. This will always only be with your personal consent. In continuation of current UK law on confidentiality I also retain the right and in some cases the legal requirement to breach confidentiality to inform an authority such as the police or your GP of impending harm or illegality.

Your Rights

The GDPR sets out clearly what your rights are. It also lays out deadlines for a reply and other rules which are reproduced for your information at the bottom of this section.

Right to be informed

You have the right to be informed about the collection and use of your personal data. This is a key transparency requirement under the GDPR. I must provide you with information including: my purposes for processing your personal data, my retention periods for that personal data, and who it will be shared with. This ‘privacy information’ is provided above. I must provide you with privacy information at the time I collect your personal data from you, in other words it has to be available to you before you fill in a form or hand over your data such as your email address. If I obtain your personal data from other sources, e.g. by referral or from the payment service provider your selected, I must provide you with privacy information within a reasonable period of obtaining the data and no later than one month. There are a few circumstances when I do not need to provide people with privacy information, such as if an individual already has the information or if it would involve a disproportionate effort to provide it. The information I provide to people must be concise, transparent, intelligible, easily accessible, and it must use clear and plain language. Therefore if there is anything you do not understand, please get in touch.

Right of access

You have the right to access your personal data and supplementary information. This allows you to be aware of and verify the lawfulness of the processing. You are entitled to confirmation that your data is being processed, access to your personal data, and other supplementary information as provided in this privacy notice

Right to rectification

You have the right to have the data your personal data corrected if it is incorrect, or completed if it is incomplete.

Right to erasure

You may request, verbally or in writing, to have your data erased. This is also commonly known as ‘the right to be forgotten’. This right only takes effect when:

  • Your personal data is no longer necessary for the purpose for which it was originally collected or processed
  • you withdraw your consent when the sole legal basis to hold this information is your consent
  • There is a legitimate interest in processing this data, which does not override your request
  • processing/analysing of the personal data was for direct marketing purposes and this is the use you object to
  • your personal data was processed unlawfully without a proper legal basis

Right to restrict processing

  • There is a legal obligation to comply with your request; or
  • If the personal data was processed to offer information society services to a child.
    • you give your consent
    • it is for the establishment, exercise or defence of legal claims
    • it is for the protection of the rights of another person (natural or legal); or
    • it is for reasons of important public interest
  • processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling)
  • direct marketing (including profiling); and 
  • processing for purposes of scientific/historical research and statistics
  • there are demonstrably compelling legitimate grounds for the processing, which override the interests, rights and freedoms of the individual; or 
  • the processing is for the establishment, exercise or defence of legal claims
  • manifestly unfounded or excessive, particularly if it is repetitive, unless that’s because I failed to respond; or
  • for further copies of the same information (that has been previously provided).
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Please note that I am not a medical doctor. I do not diagnose or prescribe and I cannot advise on medication that is prescribed by your GP or the hospital.
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