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Telephone: 07929 034021
I don't hold anything you haven't given me, and I will never sell your information or indeed pass it anyone without your express permission unless required to do so by law.
I will look after everything I have from you as I would want somenone else to do for me and then more so.
If you are unhappy about what you think I am holding then ask me about it
There are two sections to the following information:
The name and contact details you give and the content of your message(s) are retained for three reasons:
Client work is different. Dependent on the work, you may wish (or need) to provide personal details of a sensitive nature.
As an intake form these are retained on my laptop, printed or handwritten format and include your contact details and where appropriate, signature.
The sensitive nature of such documents will generally be in relation to health or medical history. If these are emailed to me they will also be saved encrypted and password protected . You too can password protect your word files before you send them to me but of course we would have to arrange for you to give me the password... Any of this material I print will be kept in a locked filing cabinet.
As session notes these are memos handwritten by me for the purpose of fulfilling our contract and keeping tabs on the work during the session and from one session to the next, filed separately with only first name a number I assign as identifiers so that no other person may connect these details alone to your personal identity. These are stored in a locked filing cabinet.
In both cases I am required by law to retain these records for six years after the completion of our contract – or in the case of a minor, for six years after their 18th birthday.
Incoming data is also received from Paypal, Skype, Zoom, Google Hangouts, Facetime, Facebook and I may receive information from another practitioner or therapist as part of a referral.
If you email me I will also have all the information in the header which will include you IP address which can count as an e-signature.
We may use information obtained from cookies or similar technology. Cookies are text files containing small amounts of information which we download onto your computer or device when you visit our website. We can recognise these cookies on subsequent visits and they allow us to remember you. Cookies come in many forms. We have set out below the main types and categories of cookies that are used.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
This website does not store any information that would, on its own, allow us to identify individual users of this service without their permission. Any cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties.
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Below is a table of information which lists all cookies used on our website.
|Owner Cookie||Cookie Name||Cookie Description|
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|Google Maps||PREF, NID||This cookie is set by Google Maps when you load a map of our location.|
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|WordPress||wordpress_, wordpress_logged_in||WordPress cookie for a logged in user.|
|WordPress||comment_author, comment_author_email, comment_author_url||When you enter a comment on this site you will be asked to provide certain information about yourself including your name, email and website address.|
|Quantcast||__qca, mc, d||Used by the Quantcast service to collect anonymous information about your usage of the site. This information includes IP address, referrer, search terms and time of use.|
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Your privacy is important and I do not sell your data nor share it except by your consent or under the law. When working together, I may give out elements of your personal information to another practitioner or therapist as part of a referral. This will always only be with your personal consent. In continuation of current UK law on confidentiality I also retain the right and in some cases the legal requirement to breach confidentiality to inform an authority such as the police or your GP of impending harm or illegality.
The GDPR sets out clearly what your rights are. It also lays out deadlines for a reply and other rules which are reproduced for your information at the bottom of this section.
You have the right to be informed about the collection and use of your personal data. This is a key transparency requirement under the GDPR. I must provide you with information including: my purposes for processing your personal data, my retention periods for that personal data, and who it will be shared with. This ‘privacy information’ is provided above. I must provide you with privacy information at the time I collect your personal data from you, in other words it has to be available to you before you fill in a form or hand over your data such as your email address. If I obtain your personal data from other sources, e.g. by referral or from the payment service provider your selected, I must provide you with privacy information within a reasonable period of obtaining the data and no later than one month. There are a few circumstances when I do not need to provide people with privacy information, such as if an individual already has the information or if it would involve a disproportionate effort to provide it. The information I provide to people must be concise, transparent, intelligible, easily accessible, and it must use clear and plain language. Therefore if there is anything you do not understand, please get in touch.
You have the right to access your personal data and supplementary information. This allows you to be aware of and verify the lawfulness of the processing. You are entitled to confirmation that your data is being processed, access to your personal data, and other supplementary information as provided in this privacy notice
You have the right to have the data your personal data corrected if it is incorrect, or completed if it is incomplete.
You may request, verbally or in writing, to have your data erased. This is also commonly known as ‘the right to be forgotten’. This right only takes effect when: