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Privacy Policy

This is the privacy policy for Sue Woodriffe, trading as Mind Body Alchemist and as the following website and social media identities: 
Mind Body Alchemist facebook page

Contact details:

Telephone: 07929 034021

The short version

I don't hold anything you haven't given me, and I will never sell your information or indeed pass it anyone without your express permission unless required to do so by law. 
I will look after everything I have from you as I would want somenone else to do for me and then more so. 
If you are unhappy about what you think I am holding then ask me about it 

The formal version

There are two sections to the following information:

  1. About your personal data – the type of data that is collected or used, including when, how and why
  2. Your rights – all the ways that you can control what happens with your data

About your personal data:

When you make an enquiry

The name and contact details you give and the content of your message(s) are retained for three reasons:

  1. By your consent
  2. As part of a ‘contract’ (only while we communicate)
  3. For legitimate business reasons: To keep track of the kind of enquiries I get and because I may email you later on if I have new practices or offerings that I think may interest you or to check in with you. This is not the same as subscribing to a newsletter
  4. Vital Interests: When I ask you for the contact details of a person I can contact on your behalf in an emergency - it is up to you to check with them that is ok before telling me.

When you work with me 1:1

Client work is different. Dependent on the work, you may wish (or need) to provide personal details of a sensitive nature. 
As an intake form these are retained on my laptop, printed or handwritten format and include your contact details and where appropriate, signature. 
The sensitive nature of such documents will generally be in relation to health or medical history. If these are emailed to me they will also be saved encrypted and password protected . You too can password protect your word files before you send them to me but of course we would have to arrange for you to give me the password... Any of this material I print will be kept in a locked filing cabinet. 

As session notes these are memos handwritten by me for the purpose of fulfilling our contract and keeping tabs on the work during the session and from one session to the next, filed separately with only first name a number I assign as identifiers so that no other person may connect these details alone to your personal identity. These are stored in a locked filing cabinet. 

In both cases I am required by law to retain these records for six years after the completion of our contract – or in the case of a minor, for six years after their 18th birthday.

Other data sources:

Incoming data is also received from Paypal, Skype, Zoom, Google Hangouts, Facetime, Facebook and I may receive information from another practitioner or therapist as part of a referral.

If you email me I will also have all the information in the header which will include you IP address which can count as an e-signature.

Sharing your data

Your privacy is important and I do not sell your data nor share it except by your consent or under the law. When working together, I may give out elements of your personal information to another practitioner or therapist as part of a referral. This will always only be with your personal consent. In continuation of current UK law on confidentiality I also retain the right and in some cases the legal requirement to breach confidentiality to inform an authority such as the police or your GP of impending harm or illegality.

Your Rights

The GDPR sets out clearly what your rights are. It also lays out deadlines for a reply and other rules which are reproduced for your information at the bottom of this section.

Right to be informed

You have the right to be informed about the collection and use of your personal data. This is a key transparency requirement under the GDPR. I must provide you with information including: my purposes for processing your personal data, my retention periods for that personal data, and who it will be shared with. This ‘privacy information’ is provided above. I must provide you with privacy information at the time I collect your personal data from you, in other words it has to be available to you before you fill in a form or hand over your data such as your email address. If I obtain your personal data from other sources, e.g. by referral or from the payment service provider your selected, I must provide you with privacy information within a reasonable period of obtaining the data and no later than one month. There are a few circumstances when I do not need to provide people with privacy information, such as if an individual already has the information or if it would involve a disproportionate effort to provide it. The information I provide to people must be concise, transparent, intelligible, easily accessible, and it must use clear and plain language. Therefore if there is anything you do not understand, please get in touch.

Right of access

You have the right to access your personal data and supplementary information. This allows you to be aware of and verify the lawfulness of the processing. You are entitled to confirmation that your data is being processed, access to your personal data, and other supplementary information as provided in this privacy notice

Right to rectification

You have the right to have the data your personal data corrected if it is incorrect, or completed if it is incomplete.

Right to erasure

You may request, verbally or in writing, to have your data erased. This is also commonly known as ‘the right to be forgotten’. This right only takes effect when:

  • Your personal data is no longer necessary for the purpose for which it was originally collected or processed
  • you withdraw your consent when the sole legal basis to hold this information is your consent
  • There is a legitimate interest in processing this data, which does not override your request
  • processing/analysing of the personal data was for direct marketing purposes and this is the use you object to
  • your personal data was processed unlawfully without a proper legal basis

Right to restrict processing

  • There is a legal obligation to comply with your request; or
  • If the personal data was processed to offer information society services to a child.
    • you give your consent
    • it is for the establishment, exercise or defence of legal claims
    • it is for the protection of the rights of another person (natural or legal); or
    • it is for reasons of important public interest
  • processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling)
  • direct marketing (including profiling); and 
  • processing for purposes of scientific/historical research and statistics
  • there are demonstrably compelling legitimate grounds for the processing, which override the interests, rights and freedoms of the individual; or 
  • the processing is for the establishment, exercise or defence of legal claims
  • manifestly unfounded or excessive, particularly if it is repetitive, unless that’s because I failed to respond; or
  • for further copies of the same information (that has been previously provided).
Havenings Technique Certified Practitioner Sue WoodriffeMeta Health InternationalEFTi Accredited-Advanced-Practitioner-SealEFT Matrix reImprinting Sue WoodriffeAdvanced BLAST Logo_2018
Please note I am not a medical doctor and cannot diagnose physical or mental health conditions. Neither can I prescribe or advise on medication.
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